Vehicles Inside Manufacturer’s Warranty
Wiseman Motor services can carry out your vehicles ‘in warranty’ servicing requirements.
This is the information from the Department for Business Innovation and Skills:
The EU Motor Vehicle Block Exemption Regulation (MVBER) or European Commission Regulation EC No. 1400/2002 has been in place since 2002. The MVBER covers agreements concerning the distribution and servicing of motor vehicles in the EU and exempts from EU competition rules arrangements for the distribution of new cars and their subsequent servicing.
The MVBER aims to increase competition in the motor vehicle sector in particular in respect of servicing and repairs. This will in turn give consumers more choice and better value for money. The MVBER also aims to enable independent repairers to compete directly with authorised networks.
Background
The MVBER provides an exemption from EU competition rules for agreements and/or concerted practices between undertakings in the motor vehicle sector which improve production or distribution of goods while allowing consumers a fair share of the resulting benefits.
A key feature of the MVBER is to ensure that all service and repair work can be undertaken by any garage whether an authorised or independent dealership. It is essential therefore that independent garages and roadside assistance organisations should have access to spare parts, technical information, specifications and codes including diagnostic equipment and software to carry out this work.
The right of independent garages to be able to compete on equal terms with manufacturer approved outlets was underlined in the UK by the Office of Fair Trading (OFT) report into restrictions in new car warranties in 2004. This report recommended that consumers should not be subject to ties to approved garages for servicing within the manufacturer’s warranty period where other service providers were capable of providing the service to the manufacturer’s standard.
The MVBER is directly enforced in the UK by the OFT, who has responsibility for the enforcement of competition rules in the UK. The European Commission is responsible for the MVBER and will take the lead on individual cases which have a Community wide dimension.
- In short, Wiseman Motor Services is able to service your ‘in warranty’ vehicle and the manufacturer’s warranty is unaffected.
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